Return & Replacements

At BazaarME, we want you to be completely satisfied with your purchase. If you encounter any issues with your order, we offer a simple and straightforward process for returns and replacements.

• Eligibility for Returns:

  • Condition: Returns are only accepted for unused products that are defective, damaged during delivery, missing, or if incorrect products were delivered.
  • Timeframe: You can request a return within 14 days of receiving your order.

• How to Request a Return:

  1. Submit a Request: Log in to your account and go to ‘Order History’. Select the order and item(s) you wish to return, then click ‘Request Return’.
  2. Provide Details: Indicate the reason for the return (defect, damage, missing item, wrong product) and provide any necessary details or photos to support your claim.
  3. Return Authorization: Once your request is reviewed and approved, you’ll receive instructions on how to return the product, including any shipping labels if applicable.

• Replacements:

  • Defective or Incorrect Items: If you receive a defective or incorrect item, you can request a replacement through the return process. Follow the same steps outlined above and choose ‘Replacement’ as your preferred resolution.
  • Processing Time: Replacements are typically processed within 5-7 business days after we receive and inspect the returned item.

• Refunds:

  • Processing Time: Refunds are processed within 7-10 business days from the date we receive and inspect the returned item.
  • Method: Refunds are issued to the original payment method. For cash-on-delivery orders, you’ll need to provide bank details for the refund.

• Non-Returnable Items:

  • Exceptions: Certain items, such as perishable goods, personalized products, and intimate items, are not eligible for return. Please check the product description for specific return policies.

• Customer Support:

  • For any questions or assistance with returns or replacements, please contact our Customer Support team from the account dashboard. We appreciate your understanding and cooperation in ensuring a smooth return and replacement process.